Terms & Conditions
Last Updated: April 8, 2026
Welcome to Farrier Hub. By using our website or placing an order, you agree to the following terms.
By making payment, you agree to these Terms and Conditions.
We reserve the right to update product information, pricing, and availability at any time. Orders may be canceled if errors occur, with a full refund issued if payment has already been made.
All orders must be paid in full before shipping unless otherwise agreed.
Shipping times are estimates and not guaranteed. Once an order is handed off to the carrier, the risk of loss transfers to the customer.
By placing an order, you also agree to our Return & Refund Policy and Shipping Policy.
We reserve the right to refuse service at our discretion.
Return & Refund Policy
We want you to be happy with your purchase.
If you’re not satisfied, we accept returns under the following conditions:
If you received the correct item but wish to return it, you are responsible for return shipping. Refunds will be issued for the item cost only once the return is received and inspected.
If the return is due to our error (wrong item, defective, or damaged), we will cover return shipping and issue a full refund or replacement.
We reserve the right to deny returns that do not meet these conditions.
By making a purchase, you agree to this policy.
Shipping Policy
We offer $10 flat rate shipping within the contiguous United States (excluding Alaska and Hawaii). We do not ship internationally.
Please note that certain oversized and heavy items are subject to additional shipping surcharges due to freight and handling costs. These surcharges will be added at checkout and apply per item purchased.
The following items are subject to shipping surcharges:
Forges — $35 surcharge
Shoeing Boxes — $25 surcharge
Stall Jacks — $25 surcharge
Anvils — $35 surcharge
Anvil Stands — $35 surcharge
Orders are shipped via UPS or Roadie (for local deliveries), whichever is most efficient.
Orders placed by 1:00 PM Arizona time will be processed the same day when possible, but this is not guaranteed.
Ground shipping delivery dates are not guaranteed. We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances outside our control.
If you need faster delivery, please call us to arrange expedited shipping options.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional charges due to incorrect addresses.
Privacy Policy
We respect your privacy and are committed to protecting your information.
We collect basic information such as your name, contact details, shipping address, and order history to process orders and provide customer support. We may also collect website usage data to improve your experience.
We do not sell or rent your personal information.
Your information may be shared only with trusted partners (such as payment processors and shipping carriers) as needed to complete your order.
We take reasonable steps to protect your data, but no system is completely secure.
By using our website, you agree to this policy.
If you have questions or would like to update your information, please contact us at:sales@farrierhub.com or 480-361-6067
